Effective date: December 17, 2025
HYPERSOFT LLC ("we", "us", or "our") operates the LoLa VPN service, including its website, mobile applications, and browser extensions (collectively, the "Service"). The Service is provided by HYPERSOFT LLC and is intended for use as is.
This Privacy Policy explains how we collect, use, and protect personal information when you use our Service.
By using the Service (Website, Mobile App, or Browser Extension), you agree to the collection and use of information in accordance with this Privacy Policy. The Personal Information that we collect is used solely to provide and improve the Service. We do not sell your personal data and do not share it except as described in this policy.
Terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined here.
To provide a better experience, we may collect certain personally identifiable information, including but not limited to:
This information may be collected when you use the Service, create an account, or interact with certain features. The information is stored securely and used strictly to operate, maintain, and improve the Service.
Where applicable under the General Data Protection Regulation (GDPR), we process personal data based on:
In case of an error in the Service, we collect data and information (through third-party services) on your device, referred to as Log Data. This may include information such as your device name, operating system version, app configuration, the time and date of your use of the Service, and other diagnostic statistics.
We do not use cookies for advertising or tracking purposes. However, some third-party services used by the Service may use cookies or similar technologies to provide analytics, detect errors, or improve performance.
You can choose to accept or refuse cookies through your browser or device settings. Refusing cookies may limit certain functionalities of the Service.
We do not sell your personal data. We may share limited data (such as IP address or device identifier) with trusted third-party service providers (for example, analytics or crash reporting services) solely to help us operate and improve the Service.
These providers are contractually obligated to protect your data and to process it only in accordance with our instructions and applicable laws.
We retain personal data only for as long as necessary to:
You may request deletion of your personal information by contacting us at team@hypersoft-team.com. We will process such requests in accordance with applicable laws.
We value your trust in providing your Personal Information and strive to use commercially acceptable means to protect it. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
The Service may contain links to external websites not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the privacy policies of those websites. We assume no responsibility for the content or practices of third-party services.
The Service is not directed to children under the age required by applicable law, and we do not knowingly collect personal information from children.
If you believe that a child has provided us with personal data, please contact us and we will take steps to remove such information.
Depending on your location, you may have the right to:
To exercise these rights, please contact us using the information below.
You can view a detailed description of how we collect, use, and share data in the Data Safety section of our app's listing on Google Play, where applicable.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you are advised to review it periodically for updates.
If you have any questions or suggestions about this Privacy Policy, please contact us.